Business Process Operations + Optimization
PAC provides custom business process services to optimize service and increase customer satisfaction in social services, health, energy, defense, and more.
PAC provides efficient and effective business processes that help agencies, organizations, and corporations boost the bottom line, add value, and advance mission success. Our business processes serve the full life cycle of programs, with our capacity especially well-suited to programs integrating multiple processes and requiring flexibility and sensitivity.
PAC works in partnership with clients to tailor business process solutions for:
- Custom-designed data collection, analysis, and reports
- Call centers, training, data management
- Customer service, data collection, secure processing, analysis and reports
- Program-management models, waste and fraud prevention, quality assurance
- Incentives and rebate processing, rapid stand-up programs
Our business processes experts bring experience in a wide range of areas, including Medicare and Medicaid, student loans, veterans affairs, public health, and natural resources.
Explore Our Business Process Operations + Optimization Offerings
- Acquisition, Cost Estimating, and Financial Management
- Business Transaction Processing
- Case Management
- Grants Management
- Integrated Customer Service
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