Performance Management
PAC provides performance management services that help organizations promote growth, initiative, performance, and accountability.
PAC's performance management services range from establishing performance metrics to facilitating the transition to a pay-for-performance environment to designing sophisticated performance management systems.
PAC helps public and private sector organizations improve their processes to select, manage, and evaluate the performance of their investments in programs, services, and human capital. Performance metrics and outcomes that extend beyond traditional financial metrics must be established, incorporated, and evaluated periodically to determine appropriate strategies and gauge the impact of results on objectives and strategic mission.
PAC offers the following performance management services to help organizations meet these challenges:
- Performance Measurement—PAC experts help organizations establish performance metrics and implement performance measurement systems to "set their courses," assess their progress, calculate return on investment, and achieve organizational goals.
- Pay for Performance—PAC has the experience, tools, and expertise to help organizations navigate the often turbulent waters of change associated with the introduction of pay-for-performance systems, a major cultural change for the U.S. federal workforce and others. PAC helps managers effectively address the problems that accompany a major workplace change and communicate changes to their workforce for understanding and acceptance.
- Performance Management Systems—PAC is proficient at establishing performance management systems and tools that contribute to organizational success, including the development of clear job descriptions, processes to select appropriate individuals to fill those jobs, the development of clear performance standards, the availability of effective training and employee development opportunities to address performance gaps, ongoing coaching and feedback, effective compensation and recognition systems, and meaningful exit interviews.
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